Performance mapping

Make smarter business decisions with expansive performance analysis

We help brands gain visibility and clarity on their overall performance to fuel what comes next. Through a bespoke auditing and evaluation process, we identify points of friction and areas of opportunity, so you can better connect with customers and drive business growth.

Four people standing around a table crowded with papers, post-its, a marker, and a full pencil holder.

A holistic view of your brand experience

We combine experience analysis of your customers, stakeholders and anyone else who interacts with your business, to give you a total view of brand performance. We use these far-reaching insights to transform how your business works as a whole.

A person standing on a train platform, looking at their phone, smiling and holding headphones to their ear. Lines come out of the phone screen and surround the person's face.

See what your customers see

See the world through your customer's eyes so you can understand their experience at every touchpoint. We’ll work with you to build business cases for investment where there is the most value for customers.

Scalable analysis

From discreet campaign reviews to all-encompassing performance audits, we provide tailored analysis to identify the best opportunities for your brand.

Multi-disciplinary team

Benefit from an integrated team of marketing experts bridging a range of disciplines with the experience to level-up your marketing efforts.

Discover more with our lab

Our in-house neuroscience lab will help you explore deeper customer insights and how behaviour affects performance.

What we do

We work in partnership with your team to find the right blend and scale of analysis that ensures return on investment. Our work can include:

  • Customer journey mapping
  • Ecosystem mapping
  • Competitor & comparator benchmarking
  • Brand & communications auditing
  • Media delivery auditing
  • Digital experience reviews
  • Data and measurement auditing
  • Business case support

Uncover new opportunities

Let's connect